What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submit Button Problem " Please Wait "

    Asked by dfrankel on August 22, 2016 at 09:47 AM

    Here is the situation:


    I have a wordpress site: spsnyc.org

    To get the site mobile, I have a plugin called WPtouch.  None of the embed options are working on both the mobile and normal version of my site. I get a "Please wait" with an https://form.jotform.com/61236570957967 embed.

    Please help.

    I have attached a sample page with a form that you can load on mobile and desktop.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Rose on August 22, 2016 at 10:45 AM

    I cloned your form and tested on my side. When I clicked submit, it works properly and directs me to PayPal page. 

    Did you also try to embed it with Iframe? If for some reasons, other embed methods wont't work, we recommend using Iframe method.  Please also try with that one and let us know if the issue persist. 

    You can have a look following guidance to assist you. 



    If you have questions, feel free to contact us anytime. We would be glad to help you.