Why translations are not being applied to the form?

  • Profile Image
    Fred
    Asked on August 22, 2016 at 10:47 AM

    Hi

    I just made translations for this form https://form.jotformeu.com/62136965394364 but the dropdown is not getting displayed correctly and the language does not appear. Please help me to fix that asap. thanks, fred

  • Profile Image
    Kevin_G
    Answered on August 22, 2016 at 11:43 AM

    I tested your form and I can see the languages drop down displays like this: 

    When you select a language it is not being applied either, but after cloning your form and investigating the issue, I found that there is not a default language: 

    I would suggest you to set  a default language to your form and it should fix the issue, first go to the languages on your form and set one as default, on the language click on the setting icon and then click on the option "Set Default":

    As your form is in English I would suggest you to set English as default, this way languages will be applied to your form. 

    Here's my cloned form where I did the change and it worked: https://www.jotformpro.com/form/62344951858971 

    Hope this helps.