What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    One of my forms is not showing some of the fields

    Asked by elkhornslough on August 22, 2016 at 01:07 PM

    I have emptied the cache, tried different browsers, cloned the form - nothing makes the form act correctly.  If you see the preview of the form, it's the fields at the bottom of the form that are missing below the "binoculars" field. There are several fields missing and a couple text boxes and I need to add more fields.

    Please help, thanks

    Page URL:
    https://form.jotform.com/62341864168157

    My Forms cache preview different text boxes
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    JotForm Support

    Answered by Kiran on August 22, 2016 at 02:22 PM

    Are you referring to the following fields on your JotForm? 

    If so, I notice these fields are associated with a condition on your form. However, this condition is having a missing field that you may have deleted from the form. Due to this these fields are not being displayed on your JotForm, though they are not displayed in the form builder.

    Please check the conditions once again on your JotForm and see if that helps in viewing these fields. If you are referring to different fields, please let us know. We will be happy to take a look again.