One of my forms is not showing some of the fields

  • elkhornslough
    Asked on August 22, 2016 at 1:07 PM

    I have emptied the cache, tried different browsers, cloned the form - nothing makes the form act correctly.  If you see the preview of the form, it's the fields at the bottom of the form that are missing below the "binoculars" field. There are several fields missing and a couple text boxes and I need to add more fields.

    Please help, thanks

  • Kiran Support Team Lead
    Replied on August 22, 2016 at 2:22 PM

    Are you referring to the following fields on your JotForm? 

    One of my forms is not showing some of the fields Image 1 Screenshot 30

    If so, I notice these fields are associated with a condition on your form. However, this condition is having a missing field that you may have deleted from the form. Due to this these fields are not being displayed on your JotForm, though they are not displayed in the form builder.

    One of my forms is not showing some of the fields Image 2 Screenshot 41

    Please check the conditions once again on your JotForm and see if that helps in viewing these fields. If you are referring to different fields, please let us know. We will be happy to take a look again.