Account in overlimits status and additional submissions from Get More reward system

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    Lionfitness15
    Asked on August 22, 2016 at 01:21 PM

    Hey there, 

    Trying to use your form and i earned a bit of free form space by sharing and tweeting your site but however when i go on my website i still see my forms not displaying and saying i'm out of data. I have alot of space left. attatched is the screen shot. 

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    Boris
    Answered on August 22, 2016 at 02:34 PM

    It seems you have performed the Get More tasks for increasing the limits only after your account was already disabled for being over its limits. This is why your account remained disabled. Your account has just been reactivated manually.

    You can check your account's current limits by going to the Usage section of your account:

    https://www.jotform.com/myaccount/usage

    If there is anything else we can help you with, please let us know. Thanks