What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account in overlimits status and additional submissions from Get More reward system

    Asked by Lionfitness15 on August 22, 2016 at 01:21 PM

    Hey there, 

    Trying to use your form and i earned a bit of free form space by sharing and tweeting your site but however when i go on my website i still see my forms not displaying and saying i'm out of data. I have alot of space left. attatched is the screen shot. 

    Screenshot
    My Forms
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    JotForm Support

    Answered by Boris on August 22, 2016 at 02:34 PM

    It seems you have performed the Get More tasks for increasing the limits only after your account was already disabled for being over its limits. This is why your account remained disabled. Your account has just been reactivated manually.

    You can check your account's current limits by going to the Usage section of your account:

    https://www.jotform.com/myaccount/usage

    If there is anything else we can help you with, please let us know. Thanks