How to send Stripe subscription receipt notification every month for our users?

  • melodicsounds
    Asked on August 22, 2016 at 1:23 PM

    I have a subscription plan with stripe here: https://form.jotform.com/62095541268964 how can I send an email notifacation each month when the payment goes through to my client? Or in the case anually. 

     

    Thanks!

  • Kiran Support Team Lead
    Replied on August 22, 2016 at 2:33 PM

    Unfortunately, it is not possible with JotForm since JotForm forwards the payment information to Stripe to process the payment. However, since it is a subscription Stripe should be sending an email with the transaction information along with a reminder before charging the user every month.

    Hope this information helps!