What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to send Stripe subscription receipt notification every month for our users?

    Asked by melodicsounds on August 22, 2016 at 01:23 PM

    I have a subscription plan with stripe here: https://form.jotform.com/62095541268964 how can I send an email notifacation each month when the payment goes through to my client? Or in the case anually. 

     

    Thanks!

    subscription receipt JotForm thanks subscription plan email
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    JotForm Support

    Answered by Kiran on August 22, 2016 at 02:33 PM

    Unfortunately, it is not possible with JotForm since JotForm forwards the payment information to Stripe to process the payment. However, since it is a subscription Stripe should be sending an email with the transaction information along with a reminder before charging the user every month.

    Hope this information helps!