- melodicsoundsAsked on August 22, 2016 at 01:23 PM
I have a subscription plan with stripe here: https://form.jotform.com/62095541268964 how can I send an email notifacation each month when the payment goes through to my client? Or in the case anually.
- JotForm SupportKiranAnswered on August 22, 2016 at 02:33 PM
Unfortunately, it is not possible with JotForm since JotForm forwards the payment information to Stripe to process the payment. However, since it is a subscription Stripe should be sending an email with the transaction information along with a reminder before charging the user every month.
Hope this information helps!