What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How soon does account upgrade take effect

    Asked by mdscj1 on August 22, 2016 at 02:02 PM

    When I upgrade to a higher plan with more submissions, views, etc, how soon does it take to become effective?

    Submissions higher plan more submissions
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    JotForm Support

    Answered by Boris on August 22, 2016 at 03:04 PM

    Upgrading your plan goes into effect as soon as your payment has been processed, which for credit card payments usually means it becomes active instantly, or within a couple of hours.

    You can upgrade your account by following this guide:

    https://www.jotform.com/help/331-How-to-upgrade-my-account

    If you ever want to downgrade your subscription back to free plan, then your account would remain on the paid status until the period you have already paid for runs out. You can see more information about downgrading your account on this guide:

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account

    You can also see the limits of each subscription plan directly on our pricing page:

    https://www.jotform.com/pricing

    If you need further clarifications, please let us know. Cheers