How soon does account upgrade take effect

  • mdscj1
    Asked on August 22, 2016 at 2:02 PM

    When I upgrade to a higher plan with more submissions, views, etc, how soon does it take to become effective?

  • Boris
    Replied on August 22, 2016 at 3:04 PM

    Upgrading your plan goes into effect as soon as your payment has been processed, which for credit card payments usually means it becomes active instantly, or within a couple of hours.

    You can upgrade your account by following this guide:

    https://www.jotform.com/help/331-How-to-upgrade-my-account

    If you ever want to downgrade your subscription back to free plan, then your account would remain on the paid status until the period you have already paid for runs out. You can see more information about downgrading your account on this guide:

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account

    You can also see the limits of each subscription plan directly on our pricing page:

    https://www.jotform.com/pricing

    If you need further clarifications, please let us know. Cheers