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  • Profile Image

    Authorize.net payment: Displaying an error that "Transactions of this market type cannot be processed on this system"

    Asked by CTFTKD on August 22, 2016 at 02:55 PM

    I initially set up a sandbox account with Authorize.net.  I used the Tournament Credit Card Form to successfully do the testing recommended by Authorize.net in sandbox mode. I then changed the API login and Transaction Key to my "live account".  I embedded this form into my Tournament Registration form in an Iframe.  I have set up multi payment options including credit cards.  

    PROBLEM # 1 - When we tried to use the form with the credit card payment option, it gave this message to the person completing the form:

    Error during transaction

     

    Transactions of this market type cannot be processed on this system.

    Please go back and fix this 

    _______________________________________________________________________________

    PROBLEM # 2 -

    Here is what I received when my account was still in "Test Mode" at Authorize.net:

     

    Tournament Credit Card Payment Form

     

     

    Competitor's Name

    Everett Bullock

    My Products

    Tournament Competitor (Amount: 42.00 USD) Tournament T-shirts - Adult Sizes (Amount: 20.00 USD, Quantity: 1, T-Shirt Size: S)

    Subtotal: 62.00 USD
    Shipping: 0.00 USD
    Total: $62.00
    Authorization Code: 000000

     

    ==Payer Info==

    First Name

    Renate

    Last Name

    Bullock


    ==Address==

    Street

    1600 Old Hwy 18

    City

    Dover

    State

    TN

    Zip

    37058

    Country

    United States

     
         

    This is all that came through to me even though they had completed the entire Tournament Registration Form. (This is only the Credit card portion. 

    Page URL:
    www.choongsil.com

    payment form use setting up registration form problem style size
  • Profile Image
    JotForm Support

    Answered by Kiran on August 22, 2016 at 04:13 PM

    It seems that there is an issue with the Product type in your Authorize.Net account profile. Please review your Authorize.net account in order to resolve the issue. You may refer to the following article from Authorize.net for more information:

    https://support.authorize.net/authkb/index?page=content&id=A597

    Hope this information helps! The other question with the fields will be addressed on a separate thread shortly. Please refer to the link below:

    https://www.jotform.com/answers/912827

    Thank you!