Can't Log in without saved credentials

  • BMSGC
    Asked on August 22, 2016 at 3:27 PM

    Hello, 

    I am unable to log into the site from another computer; I am only able to log in from the current computer where the credentials are saved. 


    Please advise, thanks!


    Malorie

  • Welvin Support Team Lead
    Replied on August 22, 2016 at 4:56 PM

    If you don't remember your password, you can either go to your computer where the password is saved, view the password there. Here's how for Chrome and Firefox:

    https://support.google.com/chrome/answer/95606

    https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import

    Or, reset it in our website. 

    Please note that you should login using your username instead of the email address.