What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't Log in without saved credentials

    Asked by BMSGC on August 22, 2016 at 03:27 PM

    Hello, 

    I am unable to log into the site from another computer; I am only able to log in from the current computer where the credentials are saved. 


    Please advise, thanks!


    Malorie

    saved can't log in
  • Profile Image
    JotForm Support

    Answered by Welvin on August 22, 2016 at 04:56 PM

    If you don't remember your password, you can either go to your computer where the password is saved, view the password there. Here's how for Chrome and Firefox:

    https://support.google.com/chrome/answer/95606

    https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import

    Or, reset it in our website. 

    Please note that you should login using your username instead of the email address.