- AdminAFTSAsked on August 22, 2016 at 06:10 PM
After saying "Please Wait" on the button for about a minute, it eventually loads:502 Bad Gateway nginx/1.10.1
The form submits to our JotForm and the Notification 1 confirmation email goes out properly, but the Autoresponder email is not getting sent, so the people submitting our forms have zero confirmation.
We just signed up for a bronze account today, perhaps that's causing an issue.
I have 7 different forms that are all very similar on one page, and we're having the same problem with all of them.
Please let me know ASAP what I can do!
- JotForm Support ManagerJeanetteAnswered on August 22, 2016 at 09:54 PM
We have reported the problem to our devops team, rest assured they will be looking into it ASAP