What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    all the form in my site disappeared.

    Asked by printingmatters on August 22, 2016 at 07:26 PM

    Hello,

    suddenly all the form in my site disappeared. I have over 5 pages with different form and they are all gone!.

    Please advice ASAP

    here are some pages 

    https://www.myprintingmatters.net/contact-us/

    https://www.myprintingmatters.net/file-upload/

    https://www.myprintingmatters.net/services/custom-order/

     as you can see the pages are empty! we have not changed a thing on our site.

     

    Thank you,

    Lior

    Page URL:
    https://www.myprintingmatters.net/file-upload/

    site all in the form
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 22, 2016 at 09:57 PM

    I am able to reproduce the problem when I opened the pages. So this is now reported

  • Profile Image

    Answered by ItsJustDionne on August 22, 2016 at 10:47 PM

    was this resolved???  I'm having the same issue.

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    JotForm Support

    Answered by liyam on August 23, 2016 at 12:28 AM

    Hello Lior,

    Just an update:

    May we know how recent is it that you are redirecting your users to your SSL version of your site (using https://)?

    There also seems to be quite a change on how browsers render the unsecure contents pulled down to your web page. By checking console, I noticed a number of blocked contents from viewing your page because it's sourced using http:// only and not https://

    Can you try editing the contents of your page and use https:// for those which are using http://?

  • Profile Image
    JotForm Support

    Answered by liyam on August 23, 2016 at 12:29 AM

    Hello ItsJustDionne,

    My colleague, Jonathan has just responded to the other thread regarding your concern. Please refer to the said thread for the response and update on the issue you have raised.

    Thanks for your understanding and we apologize for this inconvenience.