What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My jotform is editable but it is not viewable

    Asked by aamdfoundation on August 22, 2016 at 08:52 PM

    I have not made any changes to the form in the last couple of hours.

    Page URL:

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    JotForm Support

    Answered by jonathan on August 22, 2016 at 11:17 PM

    We apologize for the inconvenience caused. We do have multiple reports of users from .US and  .CA  having the same issue. Our higher team support were already aware of the problem and are now working to resolve the issue.

    For the meantime, can you please try using this URL link of your form https://www.jotform.com/form/61867260768266

    Does it load on your browser? We will wait for your response.



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    JotForm Support

    Answered by Chriistian on August 22, 2016 at 11:38 PM

    I would like to inform you that the issue has now been fixed. Please try loading the form on your end to confirm. Regards.