What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Uploading form slow.

    Asked by Debbixby on August 22, 2016 at 08:57 PM
    Form Slow
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    JotForm Support

    Answered by Chriistian on August 22, 2016 at 11:23 PM

    I can't seem to find an upload field on your most recent form. Have you removed it from your form?  I cloned your form and added an upload field there. I cannot seem to replicate your issue as I was able to upload the file without any slowdowns. Can you please clear your form cache and try uploading a file to your form again? If the issue persists, please let us know.
    Regards.