What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not loading correctly

    Asked by ElleEstLuLaRoe on August 22, 2016 at 10:44 PM

    Hi, we've been using jotform in our business for quite a few months now. We do online sales and do big shows once or twice a month. our form isn't loading for our customers tonight. it's takign them 4-6 tries to check out.
    I don't know if anyone is up right now to help, but can someone look into it
    correctly JotForm check www div
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    JotForm Support

    Answered by liyam on August 23, 2016 at 12:06 AM

    We apologize for this inconvenience, ElleEstLuLaRoe.

    We had a brief issue with the Content Delivery Network. This is now fixed. Your forms should load properly now.

    If the problem persists, please let us know.

    Thanks.

  • Profile Image

    Answered by FirstPageMedia on August 23, 2016 at 12:13 AM

    reCAPTCA is still stuck...

     

     

     

     

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    JotForm Support

    Answered by liyam on August 23, 2016 at 01:16 AM

    Hello FirstPageMedia,

    I have moved your concern to another thread so for us to be able to assist you better. We'll respond to your question on the said thread. 

    Thanks.