I received an email that the credit card you had on file for our account was no good. That is correct.

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    Asked on April 11, 2012 at 12:18 PM

    I went to update our credit card information, and its asking me to pay the fees again. I just did this not to long ago. Do i have to repay? How do I just update the card information?


    Also, can you please let me know our pay scheudle, the month every year that our payment is due.

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    Answered on April 11, 2012 at 01:28 PM

    You are due to pay a yearly subscription every April.

    If you have updated your card details, and on your say so, I can attempt to put a payment through tonight/tomorrow as this years subscription has not yet went through.

    Let us know.