What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is an API? I just need my customer to be able to pay an invoice.

    Asked by ArthursVortex on August 23, 2016 at 12:06 AM

    I don't know what to do.I sent an invoice to a customer and he keeps getting the message 

    Authentication/Authorization Failed
    You do not have permissions to make this API call.
    I linked my PayPal account to my JotForm account but I don't know what an API is, I looked it up and still don't understand. Please help me! 
    Phone: (323)439-9616
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    JotForm Support

    Answered by Chriistian on August 23, 2016 at 02:02 AM

    The Paypal API is used to connect the form with your Paypal Pro account. To get your account's Paypal API credentials, please follow this guide: How to Obtain PayPal API Credentials. If you need further assistance, please let us know. Regards.