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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why signature and Terms and Conditions are not showing on form?

    Asked by adamizeit on August 23, 2016 at 12:10 AM

    Glitch #2 for this evening. Unfortunately, on all forms that have the terms and conditions sections and signature section, the literature is not showing up.

    This is on all forms



    Page URL:

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    JotForm Support

    Answered by Nik_C on August 23, 2016 at 02:09 AM

    I checked your URL and I was not able to replicate the error you're describing, I was able to see the signature and Terms And Conditions page as you can see below:

    If I misunderstood your issue, please let us know.

    Thank you!

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    Answered by technicall on September 24, 2016 at 12:19 PM

    This happened to me a few days ago to.  After about half an hour, it was working again, but have since been having problems sometime submitting forms.


    There seems to be a problem with this widget


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    JotForm Support

    Answered by Jim_R on September 24, 2016 at 03:20 PM

    @technicall - I noticed you have replied to several threads and also posted your own one here https://www.jotform.com/answers/940989

    Since it's already determined that the issue was about the T&C widget, your own personal thread will be escalated by one of our Support Team members as soon as your thread has been addressed.

    In case you have further info to share or followup questions, please open the thread mentioned above and post your replies from there.