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MetropolitanSchoolOfTheArtsAsked on August 23, 2016 at 9:58 AM
Good morning,
Our jot form submissions include a credit card and exp date. Lately, the cc is missing the middle 8 numbers when we retrieve the forms. Can you give us an idea of how to fix that?
Thank you.
Submission Date2016-08-22 17:18:28Parent 1 NameKelly GreksoukParent 1 Emailkpgreksouk22@gmail.comParent 1 Cell Phone Number(703) 3573095Parent 1 Place of EmploymentGoddard GunsterParent 2 NameJohn GreksoukParent 2 Emailjgreksouk@gmail.comParent 2 Cell Phone Number(703) 7724190Home Phone Number (Student's Primary Residence)(703) 3573095Emergency Contact (other than parent)Patty GreksoukEmergency Contact Phone #(703) 5171088Student 1 NameVictoria GreksoukStudent 1 GenderFemaleStudent 1 BirthdayFriday, February 16, 2007Student 1 Age9Class: Ballet 1b Day: Tuesday Time: 4:45pm Teacher: Amy WalterClass: Day: Time: Teacher:Class: Day: Time: Teacher:Class: Day: Time: Teacher:Would you like to add another student?NoCredit Card Number (we do not accept American Express)5109########7823Credit Card Expiration Date12/20 -
Denis VP of Engineering, EnterpriseReplied on August 23, 2016 at 10:05 AM
Hello MetropolitanSchoolOfTheArts,
Unfortunately, you can not use your form to collect credit card information. You can only do that by using our payment integrations on your form - not by asking for that data on a plain field.
Doing so is against our terms of use and such accounts get suspended. So I should suggest you to remove credit card related fields from your forms.
If you need further assistance feel free to contact us anytime.
Thanks.