Account usage renewal inquiry

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    CarePlanner
    Asked on August 23, 2016 at 10:23 AM

    Hello, 

    Just a quick questions how can I tell when my views and submissions will renew? does it just reset on the 1st day of each month?

     

    Many thanks, 

     

    James 

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    Charlie
    Answered on August 23, 2016 at 10:53 AM

    You will notice that the limits on your account will reset (those for the monthly ones).

    You can click the human shape icon at the top right corner of the page to see your account limits:

     

    You can also check the Account->Usage page to see your account limits/usage:

     

    Monthly limits reset every 1st day of the month automatically. There's no email to notify you about the reset, the system just automatically does that in your account. 

    I hope that helps.

  • Profile Image
    CarePlanner
    Answered on August 23, 2016 at 10:54 AM

    Hi, 

     

    That's great, thanks very much

  • Profile Image
    Charlie
    Answered on August 23, 2016 at 11:15 AM

    You are welcome. Feel free to drop by here in the forum if you needed any help again. 

    Thank you.