What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account usage renewal inquiry

    Asked by CarePlanner on August 23, 2016 at 10:23 AM

    Hello, 

    Just a quick questions how can I tell when my views and submissions will renew? does it just reset on the 1st day of each month?

     

    Many thanks, 

     

    James 

    Submissions limits
  • Profile Image
    JotForm Support

    Answered by Charlie on August 23, 2016 at 10:53 AM

    You will notice that the limits on your account will reset (those for the monthly ones).

    You can click the human shape icon at the top right corner of the page to see your account limits:

     

    You can also check the Account->Usage page to see your account limits/usage:

     

    Monthly limits reset every 1st day of the month automatically. There's no email to notify you about the reset, the system just automatically does that in your account. 

    I hope that helps.

  • Profile Image

    Answered by CarePlanner on August 23, 2016 at 10:54 AM

    Hi, 

     

    That's great, thanks very much

  • Profile Image
    JotForm Support

    Answered by Charlie on August 23, 2016 at 11:15 AM

    You are welcome. Feel free to drop by here in the forum if you needed any help again. 

    Thank you.