None of my jpeg images will upload onto my application for Manchester Print Fair so I have missed the deadline, however there is a standby list l

  • Thomas Tomasska
    Asked on August 23, 2016 at 10:52 AM

    Actually I just tried to put the URL of the page into the space below and lost the whole completed application form.

     

    All my jpeg images upload to other sites without the slightest hitch.  There has to be a very basic problem with your site which renders it a bit on the useless side.

  • David JotForm Support Manager
    Replied on August 23, 2016 at 11:34 AM

    What is the form where the .jpeg files will not upload? You may check if you have not listed that file type in the "Extensions" section: https://www.jotform.com/help/29-Which-file-types-are-allowed-for-the-upload-field 

    None of my jpeg images will upload onto my application for Manchester Print Fair so I have missed the deadline, however there is a standby list l Image 1 Screenshot 20

    Let us know if you need more help.

  • Thomas Tomasska
    Replied on August 25, 2016 at 8:45 AM
    None of that is visible to me, but I attach a screen shot if that helps.
    ...
  • Support_Management Jotform Support
    Replied on August 25, 2016 at 10:35 AM

    Hi Thomas, thanks but it's possible you replied to this thread directly from your email. We won't be able to see file attachments if you reply via email.

    To attach an image to your reply, please go to this page directly https://www.jotform.com/answers/913586 and post your reply and screenshot from there (here's how)

    We can also better assist you if you could answer the question asked by my colleague, BDAVID. Please give us the Form ID/URL that you're working on so we can directly check it.