upload file limitation

  • Profile Image
    psiotron
    Asked on April 11, 2012 at 02:57 PM

    Hello from Italy (sorry for my english)

    I have a free account and I created a form for upload files with Dropbox integration, but for me it is not clear if in this case the upload file limit is 100 MB or 300 MB because I read on this forum that the Dropbox maximum is 300 MB but on my form I can't upload files larger than 100 MB.

    Also I would like to know what's the maximum file limit for FTP integration.

    Thank you

  • Profile Image
    Mike_T
    Answered on April 11, 2012 at 06:24 PM

    Let me please clarify this a bit. You can actually upload > 100MB files, but you can not store more than 100MB on our servers using Free account. In other words you can upload, for example, 250MB file, and this file will be uploaded to your DropBox account. However, you will have to delete this submission with 250MB file from your JotForm Submissions page, otherwise your account will be blocked the next day.

    Our maximum file upload limit is 1GB per upload, so this should be max file size limit for FTP.

    Please feel free to contact us if you need any further assistance.