email notifications

  • TanyaNFitness
    Asked on August 23, 2016 at 11:41 AM
  • Support_Management Jotform Support
    Replied on August 23, 2016 at 12:50 PM

    Hello, since you never mentioned any other details on your post, I checked the last form you edited and noticed it doesn't have a recipient email address for the email notifications:

    email notifications Image 1 Screenshot 30

    To fix this, edit this form http://www.jotformeu.com/form/62295227925361 > click EMAILS at the top of your FORM BUILDER > EDIT > RECIPIENTS tab > enter your email on the RECIPIENT EMAIL section > then SAVE

    email notifications Image 2 Screenshot 41

    Related guide: Setting-Up-Email-Notifications 

    I also took the liberty of checking your email address h***o@tan*****tness.com and confirmed it's not on the Bounce List so you should be receiving emails once you are done setting it up as shown above.

    In case you're having issues with email notifications on a specific form, give us the Form ID/URL so we can check.