my form is not showing up and it's preventing the rest of the page from loading

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    bjacobs
    Asked on August 23, 2016 at 12:12 PM

    My forms have been working well up until today.  Today, I went to my web page at http://www.enviroinsite.com/index.html and was stuck at "Waiting for form.jotform.com..." for about five minutes.  I also noticed that getting to this Contact form seemed to be temporarily inaccessible. Is this going to be a one-time deal or is there the possibility that this will be a chronic problem?

    Bruce Jacobs

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    david
    Answered on August 23, 2016 at 01:29 PM

    We experienced some server lag earlier the caused some forms to be unreachable.  This has been fixed and should definitely not be a chronic issue. 

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    david
    Answered on August 23, 2016 at 02:53 PM

    It looks like your form was embedded to your page twice:

    This is likely causing the form issues.  Try removing both embed codes and replace it with your forms iFrame code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    That will ensure the most compatibility for your embedded form.