What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I created a JotForm without establishing an account.

    Asked by YS on April 11, 2012 at 03:27 PM


    I created a JotForm without establishing an account. Subsequently my computer crashed.
    I had the link address of the form I had created, so I plugged the URL into the address bar, hit the enter key and was met with the following system response:  


    Invalid Form URL
    This form is not available for this domain.

    Is there any way I can retrieve my work to perform further edits?  
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    Answered by AtacanC on April 11, 2012 at 04:25 PM

    First off, thanks for your interest in our services. Can you please clear your browsers cache and try again? You can also create a free account @www.jotform.us. Don't forget to use the same email address you entered to your notification settings. You forms will be automatically transferred to your new, free account.

    Feel free to contact us if you need further assistance.