We are not receiving payments in our form

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    richard 
    Asked on August 23, 2016 at 01:13 PM
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    BDAVID
    Answered on August 23, 2016 at 02:48 PM

    Please share the link to your form, so we can investigate further. We will be glad to assist you.

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    richard 
    Answered on August 23, 2016 at 05:45 PM
    https://form.jotform.com/62308914969973
    In an effort to be more productive during my day, I will only check emails at 11am and 3pm. I can be reached by phone for an immediate response.😊😊
    Have a "super duper" day!
    Richard Smith
    From Ri6
    ...
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    EltonCris
    Answered on August 23, 2016 at 10:46 PM

    Hello Richard,

    I check your form but there's no Paypal payment field in it.

    The payment options field you are currently using is a regular checkbox field, not a Paypal field.

    Please delete that field and replace it with any of the Paypal payment fields. See below for the screenshot: