What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why my account is disabled?

    Asked by woowavedreamsync on August 23, 2016 at 02:31 PM

    Hi Jotform Team,


    We are getting the infamous "Form Disabled" error across ALL of our forms! 

    I'm not certain why this happened or what triggered it.

    One of the sites with our forms (the most important ones):




    Please look into our account and verify that we have followed all terms and conditions.

    We would like to have all of our forms turned back on at your earliest convenience.


    Thanks in advance for your great support and the awesome platform that Jotform provides its users.



    Page URL:

  • Profile Image
    JotForm Support

    Answered by Nik_C on August 23, 2016 at 04:37 PM

    I checked your account and it was auto suspended because of our anti-phishing system that detects phishing forms and deactivates the accounts.

    I checked the suspicious form, the problem is the name you are using in it 'Cheat sheet'. I checked the form thoroughly and confirmed that it is not used for suspicious activities or phishing so I reactivated your account.

    You should consider though to possibly change the name in that form.

    Please let us know if you have further questions.

    Thank you!