Why my account is disabled?

  • Profile Image
    dstegemeier
    Asked on August 23, 2016 at 02:39 PM

    All of my jotforms are showing up as 404 errors. Even when I am in Jotform editor and hit preview I get the 404.

    Is there something wrong with my acct or is this on your end?

     

    Thanks!

    David

  • Profile Image
    Nik_C
    Answered on August 23, 2016 at 04:46 PM

    I checked your account and your forms and I saw that your account was auto-suspended. It was most probably because our anti-phishing system 'thought' that your forms are suspicious.

    I reviewed your forms and I confirmed that they are not used for phishing activities so I reactivated your account.

    We're sorry for this inconvenience.

    If you have any further questions please let us know.

    Thank you!