What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my account is disabled?

    Asked by dstegemeier on August 23, 2016 at 02:39 PM

    All of my jotforms are showing up as 404 errors. Even when I am in Jotform editor and hit preview I get the 404.

    Is there something wrong with my acct or is this on your end?




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    JotForm Support

    Answered by Nik_C on August 23, 2016 at 04:46 PM

    I checked your account and your forms and I saw that your account was auto-suspended. It was most probably because our anti-phishing system 'thought' that your forms are suspicious.

    I reviewed your forms and I confirmed that they are not used for phishing activities so I reactivated your account.

    We're sorry for this inconvenience.

    If you have any further questions please let us know.

    Thank you!