Forms not being forwarded

  • Profile Image
    Asked on August 23, 2016 at 03:34 PM

    Our form Daily patrol report is not being received at the designated email.

    Can you give me some input on how to fix this?


    Dave Rowley 

    Triton security inc.


  • Profile Image
    Answered on August 23, 2016 at 06:23 PM

    I checked your form and your notification is conditionally sent, however, the condition is disabled:

    If there is a condition associated with an email notification, it will not be sent unless the condition is met.  Even if the only condition is disabled.

    Delete this condition or setup a new notification that does not have any conditions attached.