What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    account question

    Asked by StripedBassChallenge on August 23, 2016 at 04:51 PM

    I have a silver account set to renew on 8/26.  If I downgrade to the starter version I know I am limited in the number of submissions to 100.    If I got to basic can I still link to paypal for the 100 submissions or are the number of submissions that can be sent ot paypal limited to 10?  I need to be sure the folks can pay for registration for our event if they register.  Thank you.

    Page URL:
    http://thestripedbasschallenge.com/register2016.html

    Submissions register 100 submissions OR
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    JotForm Support Manager

    Answered by Jeanette on August 23, 2016 at 06:05 PM

     If I got to basic can I still link to paypal for the 100 submissions or are the number of submissions that can be sent ot paypal limited to 10?

    If you downgrade back to free, then you can only get 10 payments per month.