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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not displaying

    Asked by Greyladytreasures on August 23, 2016 at 05:56 PM

    I have tried the direct link, the embed, and the IFrame embed, but my form does not display on my web page.  Help!

    website: greyladytreasures.com

    form: 62356396172158

    form not displaying displaying iframe embed and Web page does not display
  • Profile Image
    JotForm Support

    Answered by liyam on August 24, 2016 at 12:58 AM

    Hello Greyladytreasures,

    I can't seem to find any form embedded in your page. If you have removed it, can you try adding it again?

    Looking forward to your response.

    Thanks.

  • Profile Image

    Answered by Greyladytreasures on August 24, 2016 at 10:22 PM

    Sorry, I had removed it for the night.  I have replaced it, but as you can see, it does not seem to take me to the page at all.  I must be making a really silly mistake, but I can't see it.  Your help is greatly appreciated!

  • Profile Image
    JotForm Support

    Answered by liyam on August 24, 2016 at 11:27 PM

    Hello again, Greyladytreasures.

    Unfortunately I'm still not seeing a form or any of the code in your HTML source. Can you try inserting it again and saving the page? You can also try creating a duplicate copy of your page and paste the code there if you don't want the form yet to appear on your published website.

    We'll look forward to your response.

    Thanks.

  • Profile Image

    Answered by Greyladytreasures on August 25, 2016 at 12:06 AM

    I have 2 files involved: (partial code follows)  Am I even putting the form in the right place?

    File 1: sidebar-menu.html links to contactMe4.php

    <body>

    (code omitted)

                  <li><a target="_blank" href="trinkets.php">Trinkets</a></li>

              </ul>

        <li><a target="_blank" href="contactMe4.php">Contact Me</a></li> 

      </ul>

    (code omitted)

    File 2: contactMe4.php should display the form (partial code follows)

    <?php include('sidebar-menu.html'); ?> 

    <div class="container"> 

    <h4>How may I help you?</h4>

        <iframe

          id="JotFormIFrame-62356396172158"

          onload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotform.com/62356396172158"

    (code omitted)

        </iframe>

    <script type="text/javascript">

                      (omitted)  

       </script>

    </body>

    </html>      

  • Profile Image

    Answered by Greyladytreasures on August 25, 2016 at 12:35 AM

    Okay, I think I figured out my rookie mistake ...  I had eliminated the <form></form> tags as I thought they would be included in the link/embed or iframe.  Everything seems to be working perfectly now.  Thank you so much for your help!