Form not displaying

  • Greyladytreasures
    Asked on August 23, 2016 at 5:56 PM

    I have tried the direct link, the embed, and the IFrame embed, but my form does not display on my web page.  Help!

    website: greyladytreasures.com

    form: 62356396172158

  • liyam
    Replied on August 24, 2016 at 12:58 AM

    Hello Greyladytreasures,

    I can't seem to find any form embedded in your page. If you have removed it, can you try adding it again?

    Looking forward to your response.

    Thanks.

  • Greyladytreasures
    Replied on August 24, 2016 at 10:22 PM

    Sorry, I had removed it for the night.  I have replaced it, but as you can see, it does not seem to take me to the page at all.  I must be making a really silly mistake, but I can't see it.  Your help is greatly appreciated!

  • liyam
    Replied on August 24, 2016 at 11:27 PM

    Hello again, Greyladytreasures.

    Unfortunately I'm still not seeing a form or any of the code in your HTML source. Can you try inserting it again and saving the page? You can also try creating a duplicate copy of your page and paste the code there if you don't want the form yet to appear on your published website.

    We'll look forward to your response.

    Thanks.

  • Greyladytreasures
    Replied on August 25, 2016 at 12:06 AM

    I have 2 files involved: (partial code follows)  Am I even putting the form in the right place?

    File 1: sidebar-menu.html links to contactMe4.php

    <body>

    (code omitted)

                  <li><a href="trinkets.php">Trinkets</a></li>

              </ul>

        <li><a href="contactMe4.php">Contact Me</a></li> 

      </ul>

    (code omitted)

    File 2: contactMe4.php should display the form (partial code follows)

    <?php include('sidebar-menu.html'); ?> 

    <div class="container"> 

    <h4>How may I help you?</h4>

        <iframe

          id="JotFormIFrame-62356396172158"

          onDISABLEDload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotform.com/62356396172158"

    (code omitted)

        </iframe>

    <script type="text/javascript">

                      (omitted)  

       </script>

    </body>

    </html>      

  • Greyladytreasures
    Replied on August 25, 2016 at 12:35 AM

    Okay, I think I figured out my rookie mistake ...  I had eliminated the <form></form> tags as I thought they would be included in the link/embed or iframe.  Everything seems to be working perfectly now.  Thank you so much for your help!