What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I tested my donation form a message popped up saying invalid PayPal address, contact owner. How do I correct that?? Thanks.

    Asked by danesickles on August 23, 2016 at 10:35 PM

    When I tested my donation form a message popped up saying invalid PayPal address, contact owner. How do I correct that??  Thanks.

    My name is Dane Sickles at danesickles@yahoo.com

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    JotForm Support

    Answered by EltonCris on August 24, 2016 at 01:48 AM

    You forgot to enter your Paypal account in the Paypal payment wizard.

    Full guide: https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal