Why voicerecored is not working on my form?

  • Profile Image
    Asked on August 24, 2016 at 02:48 AM

    Since two days the voicerecorder is not working anymore.

    It says: "Could not access microphone

    Only secure origins are allowed (see https//goo.gl/Y0ZkNV)."


    It worked before, nothing changed by me.


    Please help...




  • Profile Image
    Answered on August 24, 2016 at 05:52 AM

    This happens when you embed your form, that is secure by default, in website that is not secured.

    As you can see below, your website is not secured:

    And if you open the form alone it is working fine since it is secured website, and using microphone needs to be under secured website since you're accessing external hardware which you need to allow:

    You can fix this by embedding your form in secured website or by using direct link to your form.

    Hope it helps, if you need additional assistance do not hesitate to contact us.

    Thank you!

  • Profile Image
    Answered on August 24, 2016 at 05:56 AM

    That will help. Thanx!