My jotform is blocked by Wechat(an app developed by Chinese that is similar with Whatapp)

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    mayazhangschool
    Asked on August 24, 2016 at 03:32 AM

    Dear Tech Support, 

     

    I was trying to use the jotform I created on Wechat, but it shows been blocked. I remember I was being able to use it before, so is there anything I can do to mix this?

     

    Thank you very much,, 

     

    Maya 

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    BJoanna
    Answered on August 24, 2016 at 06:52 AM

    Unfortunately I am not familiar with WeChat and I do not have it on my phone to test it. Can you check if JotForm is on your WeChat block list and try to remove it. 

    Also considering that WeChat is Chinese product it is possible that some domains are blocked. For example domain form.jotform.com are blocked in China, while www.jotform.com is not blocked. 

    So is your link of your form has form.jotform.com try to replace "form" with "www". 

    On this link you can check if website is blocked in China:

    http://www.blockedinchina.net/?siteurl 

    Hope this will help. Let us know if you need further assistance.