PayPal link is not working

  • gabrieltopman
    Asked on August 24, 2016 at 9:58 AM

    When I tested the digital marketing template - it shows a error message on the paypal check out saying the link is invalid.

     

    Please can you advice? or fix the issue?

    Jotform Thread 914554 Screenshot
    Page URL: https://form.jotformeu.com/62361951932357
  • Jan
    Replied on August 24, 2016 at 11:43 AM

    I've checked 3 of your forms and I was able to do a test submission without any problems.
    62361951932357
    62362465595363
    62043484583357

    May I know what form are you having this issue with? Can you please verify if the PayPal credentials you entered is correct. This error usually happens if you are using an incorrect email address. Please click the wand icon of the payment field to edit the credentials.

    PayPal link is not working Image 1 Screenshot 20

    Hope that helps. Thank you.