What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To downgrade your account back to Free Plan (cancel current subscription), just go to your Account->Billing page then from your Current Plan you can switch to Starter/FREE plan by clicking on the Downgrade button. For more information, you can check this article: How to Downgrade Subscription Back to Free Account.
Do let us know if you need assistance.