I tried the authorization method in Stripe but it won't connect

  • dutchmasters
    Asked on August 24, 2016 at 2:44 PM

    everytime i log in to authorize it wont connect just goes back and says connect with stripe

  • Welvin Support Team Lead
    Replied on August 24, 2016 at 3:22 PM

    I cannot seem to replicate this problem in my own form. Please try checking your browser console for related error, take a screenshot and upload it to this thread. You need to access this thread to upload using the image tool.

    http://www.wickedlysmart.com/hfjsconsole/ 

    You can also key in your Stripe keys in the properties:

    I tried the authorization method in Stripe but it wont connect Image 1 Screenshot 20

  • dutchmasters
    Replied on August 24, 2016 at 4:18 PM

    I tried the authorization method in Stripe but it wont connect Image 1 Screenshot 20

  • dutchmasters
    Replied on August 24, 2016 at 4:34 PM

    looks like it works now, however... my 2 page form only shows the stripe credit card input on the next page when it should also include billing information and best form of contact

     

    do I just link you my form? the preview doesnt even show everything I have on the next page

  • Kiran Support Team Lead
    Replied on August 24, 2016 at 6:22 PM

    It looks like that you have some conditions were setup on your form and some fields associated with the conditions were deleted.

    I tried the authorization method in Stripe but it wont connect Image 1 Screenshot 20

    Please check the conditions on your form and you may delete them if they are not necessary.

    Hope this information helps!