What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Are forms requiring online connection or can they work offline?

    Asked by ian on August 24, 2016 at 03:04 PM
    is this all browser based or will it run offline on a mobile device ?
    online access offline form PDF form
  • Profile Image

    Answered by Ben on August 24, 2016 at 03:11 PM

    I presume Ian that you are asking if the forms can be opened on a mobile device when there is no internet connection available?

    If that is true, then yes and no would be the correct answer and this is why.

    The online forms are only available if you have internet connection. So you must have a connection when opening a form and when submitting the same. In the process of filling out the form, you could be offline as well (depending on what your form fields and widgets do).

    Now you could still have the form filled out and saved while there is no connection at all by using the PDF form instead of the online one.

    That will allow you to share the PDF in any form most suitable for you, have people fill them out and transfer the form back to you (or submit them online from the PDF).

    This is why the answer is yes and no, however depending on your usage you might prefer one or the other. In general, online forms offer you more customization, better control and better experience while PDF forms are limited with the same.

    Hope this helps Ian and we are here if you have any additional questions, so just let us know :)