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    Why are certain items that I have not marked with any default staying checked after being accessed in the broswer

    Asked by karvelo on August 24, 2016 at 03:35 PM

    Why are certain items that I have not marked with any default staying checked after being accessed in the broswer

    I need immediate assistance with this as it shouldn't be happening and never has in the past.  If I cannot get this to fix I will be looking for another company to do forms with for my clients. 

    Page URL:
    http://www.ottawasenatorsaaa.ca/?page_id=9576

    checked items after in
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    JotForm Support

    Answered by Kevin_G on August 24, 2016 at 04:34 PM

    This is becase you have enabled the auto-fill feature, you should disabled it by clicking on the preferences button:

    Once there go to the advanced tac and set the continue forms later option to disabled:

    Please do not forget to re-embed your form after doing this, otherwise the change may not be applied to your embedded version.

    Hope this helps. 

  • Profile Image

    Answered by karvelo on August 24, 2016 at 04:55 PM

    Ok, they now aren't saving but if I check then I can't un-check.

    kar