Why are certain items that I have not marked with any default staying checked after being accessed in the broswer

  • karvelo
    Asked on August 24, 2016 at 3:35 PM

    Why are certain items that I have not marked with any default staying checked after being accessed in the broswer

    I need immediate assistance with this as it shouldn't be happening and never has in the past.  If I cannot get this to fix I will be looking for another company to do forms with for my clients. 

  • Kevin Support Team Lead
    Replied on August 24, 2016 at 4:34 PM

    This is becase you have enabled the auto-fill feature, you should disabled it by clicking on the preferences button:

    Why are certain items that I have not marked with any default staying checked after being accessed in the broswer Image 1 Screenshot 30

    Once there go to the advanced tac and set the continue forms later option to disabled:

    Why are certain items that I have not marked with any default staying checked after being accessed in the broswer Image 2 Screenshot 41

    Please do not forget to re-embed your form after doing this, otherwise the change may not be applied to your embedded version.

    Hope this helps. 

  • karvelo
    Replied on August 24, 2016 at 4:55 PM

    Ok, they now aren't saving but if I check then I can't un-check.

    kar