What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I can't log into account?

    Asked by Rebecca  on August 24, 2016 at 04:52 PM

    Hi, An employee that managed out jotforms has since left and I can't log into her account with the login information she sent me. It doesn't tell me it's incorrect, it just doesn't do anything when I enter and hit login. Her email is ahutchison@brightsideacademy.com


    Please help

    You can contact me at rcrawford@brightsideacademy.com or 412-697-1521

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    JotForm Support

    Answered by Nik_C on August 24, 2016 at 06:53 PM

    I found the account under that username it exist, but I can not see or provide you with password. Regarding the log in, did you try from some different browser by any chance, since I just tested and didn't have any problems?

    Please let us know if the issue persists.

    Thank you!