What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can not share my template

    Asked by savecredit on August 24, 2016 at 05:28 PM

    When I try to share a template, gives error. "Working...." and nothing...

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    JotForm Support

    Answered by liyam on August 24, 2016 at 08:28 PM

    Hello savecredit,

    I was able to recreate the issue. After filling up the information and making a submission, the 'Working...' loader just spins tirelessly. With this, I have reported this matter to the development team. However, I cannot give a timeframe to when this issue can be fixed. But as soon as we have updates, we'll inform you right away.

    Thanks for your patience and we apologize for this inconvenience.

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    Answered by cdbforms on August 24, 2016 at 08:43 PM

    I would like to send a template directly to a person so that they can can have it in their own "my forms"

    For example, i created a template on my jot form for someone else and now I want to pass on the template directly to them without sharing and searching on their end.

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    JotForm Support

    Answered by liyam on August 24, 2016 at 10:05 PM

    Hello cdbforms, 

    I have moved your question to another thread as it has a different solution. We'll respond to the other thread as soon as possible.