You can only attach one file to Autoresponder email

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    webtools@heart.org
    Asked on August 24, 2016 at 05:32 PM

    Hi, 

    I'm using the Attach a File option for the Autoresponder email, but it's only allowing me to attach one file even though it makes it seem as though multiple can be attached. Is it supposed to be possible to attach multiple files?

     

    Thanks, 

     

    Nathan McLain

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    liyam
    Answered on August 24, 2016 at 08:47 PM

    Thank you for reporting this matter to us, Nathan.

    I have escalated this matter for inspection by the development team. However, I cannot guarantee to when this issue can have a resolution. But, as soon as we have updates, we'll inform you right away.

    Thanks for your patience and we apologize for this inconvenience.

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    ceren
    Answered on August 25, 2016 at 03:08 AM

    Hello,

    We're sorry for the inconvenience. Attach a File feature of autoresponder emails accept single file to send. We've updated it's instruction now.

    Thank you for contacting us.