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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    You can only attach one file to Autoresponder email

    Asked by webtools@heart.org on August 24, 2016 at 05:32 PM

    Hi, 

    I'm using the Attach a File option for the Autoresponder email, but it's only allowing me to attach one file even though it makes it seem as though multiple can be attached. Is it supposed to be possible to attach multiple files?

     

    Thanks, 

     

    Nathan McLain

    Screenshot
    autoresponder email email thanks attached
  • Profile Image
    JotForm Support

    Answered by liyam on August 24, 2016 at 08:47 PM

    Thank you for reporting this matter to us, Nathan.

    I have escalated this matter for inspection by the development team. However, I cannot guarantee to when this issue can have a resolution. But, as soon as we have updates, we'll inform you right away.

    Thanks for your patience and we apologize for this inconvenience.

  • Profile Image
    JotForm Developer

    Answered by ceren on August 25, 2016 at 03:08 AM

    Hello,

    We're sorry for the inconvenience. Attach a File feature of autoresponder emails accept single file to send. We've updated it's instruction now.

    Thank you for contacting us.