What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Credit Card numbers being replaced with "x" on submissions

    Asked by toddsforms on August 24, 2016 at 06:14 PM

    When I receive submissions for this form it relaces the middle credit card numbers with "xxx-xxx"

    Page URL:
    https://form.jotform.com/31366575925160

    Screenshot
    Submissions credit card credit card numbers
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    JotForm Support Manager

    Answered by Jeanette on August 24, 2016 at 06:51 PM

    We recently became PCI compliant, that means that we cannot our users to collect CC info on plain text fields, also this violates our terms of use. You can use any of our payment integrations instead.