What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Products cannot be unselected on embedded form

    Asked by karvelo on August 24, 2016 at 07:17 PM

    Ok, they now aren't saving but if I check then I can't un-check.


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    JotForm Support

    Answered by Mike on August 24, 2016 at 07:30 PM

    Some of your products were set as Required but not selected by default.

    I have removed the Required status from them, so now you should be able to check/un-check them on the live form.

    If some product is required, please set it to Required and Selected by Default at the same time.

    If you need any further assistance, please let us know.