Por que no puedo guardar cambios en mi formulario?

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    Asked on August 24, 2016 at 07:18 PM

    Hola, no puedo guardar cambios en mis formularios. Puedo editarlos y todo, pero a la hora de guardar cambios, dice que esta procesando y tarda muchìsimo y finalmente no se guardan. Esto pasa en todos los formularios que tengo. Podrian ayudarme???

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    Answered on August 24, 2016 at 10:31 PM

    I checked your form on my end and it looks like I am able to save it successfully.

    Your session might have expired while you were building your form, which is why it was not being saved. To save the form properly, please make sure that you are logged in to your Jotform account. You can check this by opening your My Forms page on a new tab. If you see your forms and there is a person icon at the top right of your form, then this means you are logged in. If not, then your session might have ended and you were logged out.

    If this is not the case and you were logged in but unable to save, then you may also check if there are any interruptions with your internet connection. You can also try clearing your browser cache and save the form again.

    Please let us know if the issue still persists.