What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email not being received.

    Asked by Parker_Yamaha on August 24, 2016 at 07:52 PM
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    JotForm Support

    Answered by Chriistian on August 24, 2016 at 10:46 PM

    Your email address was added to the bounce list, which is why you are unable to receive the notification emails. I would like to inform you that I have now removed the email address from the bounce list so the next email notifications should be sent successfully to you.

    To prevent further bouncing related issues, you may follow this guide: How to Prevent Email Bouncing Related Issues. You can also remove an email address from the bounce list using your account. Simply follow this guide to learn How to Remove Your Email Address from Bounce List.