What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The form we created isn't completing.

    Asked by celiacanfield on August 24, 2016 at 08:57 PM

    We added the jotform into our wordpress website with the provided code. You can see it here. Unfortunately it just says please wait…. and never goes anywhere

    You can go to our practice site page at http://www.lanterntec.net/preview/impact100sonoma/p1/nextgen-program-application/


    Please advise



    Page URL:

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    JotForm Support

    Answered by Chriistian on August 24, 2016 at 11:44 PM

    I made a test submission to your form and I can confirm that the submit button is stuck to "Please wait."

    I see you are currently using oEmbed to embed the form to your wordpress page. Can you please try using the iFrame embed instead? Here's how to get the iFrame code: Getting the form iFrame code.

    If the issue still persists, please let us know.