What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I get additional user information to pass through a donation form?

    Asked by pianobook on August 24, 2016 at 10:28 PM

    I want to use Jotform to solicit donations for a non-profit via PayPal. I want to use Jotform instead of using PayPal directly because I want to ask some additional questions of the contributor.

    When the contributor clicks Submit, where will the answers to those questions go? Will they appear on the receipt I get from PayPal? Or will they go somewhere else? If somewhere else, how will I match them up with the donation?
    donation information user information additional
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    JotForm Support

    Answered by beril on August 25, 2016 at 04:43 AM

    As far as I understand from your thread, you want to redirect your customers to another form before redirecting to PayPal.

    It is possible redirecting to another form with prepopulating data. To do that please check the guide below for more information:

    https://www.jotform.com/help/351-How-to-Automatically-Pass-Form-Data-to-Another-Form

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    JotForm Support

    Answered by beril on August 25, 2016 at 04:45 AM

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    https://www.jotform.com/answers/915403