- ndsadminAsked on August 24, 2016 at 11:59 PM
i tried to download the public key as directed but only got option to save as a webpage which does not show the key. could not click it or save file as. now i have no way to set up encryption. how can i set it up again?
- JotForm SupportEltonCrisAnswered on August 25, 2016 at 05:33 AM
Please check this guide for instructions on how to download your private key file.
Full Instruction: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
After you click the download private key file button, the jotform.key file would download after that.
If you need further assistance, let us know.