JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked our mail logs (firstname.lastname@example.org) and it does appear as though the password reset was sent successfully. Please check your spam/junk mail boxes to ensure they are not being filtered there. If you are still unable to recover your account, let us know and we will be happy to see what else we can do. Also if you need any further assistance please feel free to contact us.