Why do I receive this message?

  • Philippe KADOK
    Asked on August 25, 2016 at 5:25 AM

    Hi,

    I tried to build a form but after some hours I could'nt connect again to ma account.

    I received the following message:

    Why do I receive this message? Image 1 Screenshot 20

    Thanks for your explanation

    Cheers

    Philippe

  • Chriistian Jotform Support
    Replied on August 25, 2016 at 9:09 AM

    Hi,

    I checked your email - blm@ilnas.etat.lu - in our system and it has no associated account. Can you please give us the email address you use for your account or the email address where you received the email in question? 

  • ILNAS
    Replied on August 25, 2016 at 9:44 AM

    Hi Chriistian,

    The email address used for the account is philippe.kadok@ilnas.etat.lu

    The error window was diplayed on your webpage after filling the "Sign In" applet.

    But is seems to work again now. Sorry for the inconvenience...

    Thank you

    Philippe