i have not received notifications in my email for every submission of the form

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    chenscorner
    Asked on April 12, 2012 at 07:04 AM

    i have not received notifications in my email for every submission of the form since yesterday. what could be the problem?



    This is a re-post of a comment on Setting up Email Notifications

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    jonathan
    Answered on April 12, 2012 at 07:24 AM

    Hello,

    May we ask which form is causing this. We can check further if we know this.

    Thanks.

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    chenscorner
    Answered on April 12, 2012 at 09:05 AM
    It's the ORDER FORM. I received around 4 to 5 submission that did not appear on my email.
    ________________________________
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    liyam
    Answered on April 12, 2012 at 09:39 AM

    Hello chenscorner,  have you checked your junk mail folder if the email notifications from your order form landed there?  So far from what I see in the logs, the emails were sent out properly.

    You can try adding to your addressbook the email address noreply@jotform.com so that the email notifications will not be disregarded by your email filters. 

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    chenscorner
    Answered on April 12, 2012 at 10:40 AM
    Hi!
    Yes I did check the spam folder and it's not there. I used to receive notifications before and one day it just didn't went through.
    I will add the address as you suggested, I hope it would help :)
    Thank you so much :)
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    liyam
    Answered on April 12, 2012 at 11:30 AM

    In addition, let me forward your concern to the development team and have them check.  They will respond to this thread as soon as possible

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    eee
    Answered on April 13, 2012 at 09:46 AM

    Hi,

    Please convert your sender email field in the notification settings. If you need your customer email address to reply him/her, then set your "Reply-to" field,too.

    Yahoo sometimes blocks emails for a while, and there is no way to solve it until they allow these emails. If you change your notification settings, everything will be fine.

    Kindest Regards,

    Ertugrul.

     

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    chenscorner
    Answered on April 13, 2012 at 11:09 AM
    Hi!
    Thanks for all your help. Just today, I once again receive the notification for the form submission.
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    gori-mathew
    Answered on April 13, 2012 at 11:17 AM

    Welcome and we are happy to know that the issue is sorted. Thanks for using Jotform!

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    ramana 
    Answered on September 14, 2015 at 09:06 AM
    i have not received notifications in my email(info@maxusip.com) for every submission of the form. 
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    Kiran
    Answered on September 14, 2015 at 01:45 PM

    @ramana,

    Your question is moved to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/661758

    Thank you!!